Terms of service

Terms of Service – Point & Retrieve (Australia)

 

Welcome to Point & Retrieve. These Terms of Service ("Terms") outline your rights and responsibilities when using our website and purchasing from our online store. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

Point & Retrieve is an Australian-based store. All prices are listed in Australian Dollars (AUD). We are not currently registered for GST.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products to you.

2. Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of our services, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Products & Pricing

  • All products are subject to availability.

  • We may update product details and pricing at any time without notice.

  • Promotional prices are valid only during the advertised period.

4. Orders

  • You will receive an order confirmation once your purchase is successful.

  • We reserve the right to cancel or refuse any order at our discretion (e.g. due to errors or availability).

  • By ordering, you confirm all details provided are accurate and that you are authorised to use the payment method.

5. Shipping & Delivery

Shipping terms, estimated delivery times, and applicable costs are outlined in our Shipping Policy. By placing an order, you agree to the terms outlined in that policy.

6. Returns & Refunds

Our approach to returns, refunds, and exchanges is governed by our Returns Policy, which complies with Australian Consumer Law. Please review it before making a purchase.

7. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

8. Intellectual Property

All content on our website including text, product designs, logos, and images is either the property of Point & Retrieve or used with permission from content creators, including our brand ambassadors. This content is protected by copyright, trademark, and other applicable laws.

You may not reproduce, distribute, modify, or otherwise use any of our content without prior written consent from us or the rightful owner.

9. Privacy

We respect your privacy and handle your data in accordance with Australian privacy laws. For full details, see our Privacy Policy.

10. Limitation of Liability

To the extent permitted by law, Point & Retrieve is not liable for any indirect, incidental, or consequential damages. Our liability is limited to the total purchase amount of the order in question.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of that jurisdiction.

13. Contact Us

Have a question or concern? Reach out to us:

Point & Retrieve
Email: info@pointandretrieve.com.au
ABN: 25 295 223 073